At Zarwish’s Wardrobe, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices you have.
Information We Collect
- Full Name — to personalise your experience and process your order
- Email Address — for order confirmations, updates, and promotional offers
- Phone Number — for delivery coordination and customer support
- Shipping Address — to dispatch your order accurately and on time
- Payment Details — processed securely through trusted payment gateways (we never store full card numbers)
- Browsing Information — pages visited, products viewed, time spent — to improve your shopping experience
How We Use Your Information
Your information is used solely to serve you better. Specifically, we use it to:
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- Process and fulfil your orders promptly and accurately
- Communicate order status, tracking updates, and delivery notifications
- Provide responsive and personalised customer support
- Send you exclusive offers, new arrivals, and seasonal promotions (you can opt out anytime)
- Analyse website usage to improve our platform and product offerings
- Comply with legal and regulatory obligations
Data Security
We implement industry-standard security technologies and practices to protect your information from unauthorised access, disclosure, alteration, or destruction. Our website uses SSL encryption for all data transmitted between your browser and our servers.
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorised activity on your account.
Third-Party Services
To fulfil your orders and improve our services, we work with carefully selected third-party partners, including:
- Payment Gateways — secure processors for card and bank transactions
- Shipping Partners — courier services for nationwide and international delivery
- Analytics Tools — anonymised data to understand website traffic and behaviour
- Email Service Providers — for sending order confirmations and newsletters
These partners are bound by their own privacy policies and are not permitted to use your data for any purpose beyond what is necessary to provide their services to us.
Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how visitors use our site.
You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data, subject to legal obligations
- Withdraw consent for marketing communications at any time
- Lodge a complaint if you believe your data has been mishandled
Contact Us About Privacy
If you have any questions, concerns, or requests regarding your personal data, please reach out to us:
- Email: hello@zarwishswardrobe.com
- Phone / WhatsApp: +92 328 282 1818
- Website: zarwishswardrobe.com
By using our website, you consent to the terms of this Privacy Policy. We may update this policy periodically — continued use of our site constitutes acceptance of any changes.
